F Zone F · Dispatch Desk

Every parcel scanned onto the right truck, every handover signed.

Packed orders move to their bay by courier and cut-off. At pickup, each parcel is scanned onto the manifest, the driver signs on the handheld, and proof of delivery comes back to the order and the client portal.

Run 1 client free Connect with sales
  • Handover scanNo parcel leaves without being on the manifest
  • Per bayBays assigned by courier, client or route
  • PODDelivery status and proof back on the order
dispatch / bay-2 / courierPickup 16:00
Manifest MF-1015-02 · Bay 2
CourierExpress parcel
Handover scans85 / 86
Weight212.4 kg
Signed byDriver on handheld
Airway billOrderStatus
AWB 7721 4410 9031#CF-22817Handed over
AWB 7721 4410 9032#NC-11902Handed over
AWB 7721 4410 9033#KS-10482On hold
AWB 7721 4410 9034#CF-22819Delivered · POD
How it runs on the floor

Dispatch Desk, step by step.

  1. F1

    Sort to bays

    Packed cartons are assigned to a bay by courier and pickup time. The bay screen shows what is ready and what is still packing.

  2. F2

    Build manifest

    Each courier pickup or truck load becomes a manifest with airway bills, weights and carton counts.

  3. F3

    Handover

    Each parcel is scanned onto the vehicle. Missing parcels are flagged before the driver leaves.

  4. F4

    Sign

    The driver signs on the handheld. The signed manifest is stored as PDF and shared with the client.

  5. F5

    Track to delivery

    Courier status updates and proof of delivery attach to each order.

What is in this zone

Built for the way 3PL floors actually work.

Courier manifests

Manifests per courier and per pickup, with airway bills generated through connected courier accounts or entered manually.

Truck loads

Pallet and carton loads for B2B orders with load plans, seal numbers and vehicle details.

Signed handover

Driver signature, time and vehicle number recorded on every manifest.

Shipping documents

Tax invoices, delivery challans and e-way bill details printed with the load.

Delivery status

Shipped, in transit, delivered and returned statuses on each order, visible to the client.

Returns

Return to origin and customer returns are linked to the original order and received at the inbound dock.

FLOOR NOTES
  • A courier can use one client's account or the 3PL's own account, set per client.
  • Parcels on hold for a scan mismatch cannot be added to a manifest.
  • Daily dispatch summary per client is shared automatically after the last pickup.
Zone F questions

Asked at the dispatch desk.

Q01Can we use the client's own courier accounts?

Yes. Set the courier account per client. Labels and airway bills use that account, and charges stay with the client.

Q02What if a parcel is missing at handover?

The manifest shows it as missing, the driver cannot sign until it is resolved or removed, and the order returns to the exception queue.

Q03Do you support e-way bills?

Dispatch documents carry the details needed for e-way bills on B2B loads. Generation through the government portal depends on your integration setup.

GATE PASSBAY 2 · DOOR OPEN

The last truck just left the bay. Yours is next.

Bring one client onto the floor for 30 days. Import their SKUs, receive their next ASN, ship their orders and send them a real invoice. Your other clients keep running as they do today.

Clients
1
Duration
30 days
Modules
All 7 zones
Data import
CSV or sales channel
Tear here to dockRun 1 client free Connect with sales
DEPARTURESSHIFT 1
  • 14:30Truck · Coastline Foods · 6 palletsGONE
  • 16:00Courier · 86 orders · Bay 2LOADED
  • NEXTYour first clientREADY TO DOCK